Great Customer Service: How Does Witopia Do It? In a world where we mostly complain about service, Witopia, my VPN provider has risen to the challenge of providing world-class support. By Randulo
WiTopia - - Rated 4.8 based on 26 Reviews "WiTopia has the best customer service. Extra shout out to Stanley for his hours of endless and inspi" Mar 28, 2018 · The company tells me we can expect to see an overhauled client later in 2018, after it refreshes the personalVPN website and customer portal this spring. IDG. The primary starting point for WiTopia’s personalVPN on Windows. At the top of the interface are links to various items such as WiTopia’s website, support, and so on. Jan 17, 2012 · Inside the new Witopia Customer Portal. So now I’m in the portal. There are all of my orders for the last three years. Hurray. On the two active orders, there’s 412 days left on one and 46 days on the other. The other is also listed as cancelled, with no options for checking data usage, resetting password or assigning the VPN to someone else. Customers are welcome to cancel at any time of their membership terms, but the company does not offer prorated refunds of unused time of a subscription terms. Cancellations are requested via the online customer portal. Transparency. WiTopia is extremely transparent in their terms and conditions. Mar 05, 2014 · Customer service is a strong suit for WiTopia. As mentioned more than once, they are one of the only VPN services that offer customer technical support all the time, 24 hours a day, 365 days out of the year. It is easy to reach them, either by chat on the WiTopia website, or you can send them off an email and expect a short turnaround response. WiTopia still knocks! Today I had a billing issue that I was not able to apply a discount code for my subscription extension which I though I might have been to late, but received an email that they extend the offer. Sure enough the Billing support helped and refunded me. 5 Star customer support. No complaints ever on VPN service.
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Witopia VPN INTRODUCTION. Witopia provides the basic OpenVPN standard utilizing the off the shelf OpenVPN software application at the high end of the price range. Witopia only offers annual payment plans. Witopia has an extensive network of servers but not many off shore servers and no technology of its own to implement a better OpenVPN
95% of the gateways connect without delay. I have a superb 1Gb/s connection to my ISP, so I don't know how much that affects my net download/upload speed, but I have no complaints with slow connections using WiTopia Pro VPN.
95% of the gateways connect without delay. I have a superb 1Gb/s connection to my ISP, so I don't know how much that affects my net download/upload speed, but I have no complaints with slow connections using WiTopia Pro VPN. WiTopia is an excellent VPN provider. Apart from its sleek client, good design, excellent support, and many useful features, the company is also endorsed by The Economist and The New York Times, just to name a few reputable websites and publications. Dec 10, 2015 · WiTopia has a client for Windows and Mac. Other operating systems can be set up manually. Speed Test. This is where, despite their very good customer service and well-designed client, WiTopia failed to deliver. Baseline VPN speed. Speed with VPN connected. We used their client to select the closest server to Albuquerque and got Phoenix.